Frequently Asked Questions
What product are you interested in?
You can expect beautifully softer, smoother, repaired, revitalized, and rejuvenated skin after every single treatment! Over time the increased collagen production will heal acne scarring, wrinkles, and dark spots.
Yes, absolutely! The Comforth MicroDerm is intended for all skin types and tones!
The MicroDerm Kit contains everything you need for spa-level at-home microdermabrasion:
1 x MicroDerm
3 x Customizable tips
20 x Filters (2 years worth)
1 x Detailed user manual
1 x USB charging cable
Two things, really:
1) Comforth's high quality: We only use high-quality microcrystalline particles, to gently but effectively give you the real revitalizing microdermabrasion experience.
2) Comforths's experience: We specifically designed the MicroDerm to give your skin this warm, soft feeling of luxury, even after just a single treatment.
Unfortunately, no. After a microdermabrasion treatment, the skin needs time to repair and rejuvenate. We suggest using the MicroDerm once (at most twice) a week for optimal results.
But don't worry, a microdermabrasion treatment has little to no downtime, meaning you can indulge in a rejuvenating morning treatment, and leave home 20 minutes later!
Yes, absolutely! After a microdermabrasion treatment, the skin absorbs active ingredients up to 50% more effectively. After treatment, we advise applying your facial mask or moisturizer to really help rejuvenate and repair the skin.
Great question. Besides being made with high-quality microcrystalline particles, the MicroDerm tips are designed to have as little drag on the skin as possible. As long as you don't stay in the same spot for too long, and you are careful with the suction level, the MicroDerm will not leave any hickeys.
Absolutely. The MicroDerm comes with a 100% risk free money-back guarantee.
It works like this:
Should you within 60 days of purchase regret your purchase, you simply contact us at email@example.com, return the product, and receive a full refund.
The Comforth Cleanser uses simple but effective technology, that easily keeps the skin beautiful and clean. Utilizing vacuum, the electrical device literally sucks out the comedones when you move it across the skin.
Additionally, the device also boosts the body's lymphatic circulation and improves blood flow, which helps keep the skin smooth and firm.
We highly recommend preparing the skin before use, in order to optimize the results.
It is advised to complete the following procedure when using the product:
1. First use warm water to clean the face before use, then apply a hot towel to the face or use a steaming machine to heat the face for 5 to 10 minutes. This is to allow the pores to open for easier extraction.
2. Adjust the gear that suits you, move slowly on the skin, do not stay in the same area for too long. If not every blackhead comes out in the first session, please wait a couple days and use the vacuum again. It is important to not overwork the skin too much, if you are using the highest intensity.
3. After use it is recommended to apply cold water to the face in order to close the pores. Use moisturizer for your skin type.
The Comforth Cleanser is completely safe if used according to the instruction. If used for more than three seconds on the same spot, especially at the highest intensity, the suction might create slight bruising of the skin.
It is therefore always recommended to start out with the lowest intensity, and work your way from there depending on your skin's needs. Also, never leave the vacuum on one spot for more than three seconds.
The blackhead vacuum is made of eco-friendly material ABS, non-toxic, non-irritating, which can be safely used on the face.
One of the many benefits of the Comforth Cleanser is that results are instantaneous. Most blackheads, especially the larger ones, should be gone after the first use. The full effects, including smoothing of wrinkles and skin tightening are obtained after 2-5 weeks of use, if used twice a week.
We recommend using the Comforth Cleanser once or twice a week. Don't use it more than once in a day.
The product comes with a detailed manual on how to use it for optimal effect.
We do not recommend using it on severe acne, as this could tear the skin too much, when the pimple is popped, and thus resulting in scarring. If you have moderate to severe acne, we recommend you go see a dermatologist.
The device can be used on any part of the skin, that has impurities. Common areas include: nose and surrounding area, chin, and between the eyebrows.
Absolutely not. This is a one time purchase. You will not even have to pay for batteries as the device is USB-charged, meaning you can charge it with a power bank, a PC or use a mobile phone power adapter. Super convenient when traveling!
The cleanser comes with 5 sanitary sponges. These can be thoroughly cleaned and used again.
Yes. Absolutely. In order to get a refund you have to return the product. Click here to read our refund policy page to check out how.
Shipping times are 5-15 business days to USA, UK, Canada and Australia. The rest of the world is 5-20 business days. This is only to be seen as an estimate, as there might be delays in shipment, as a result of COVID-19.
Current average shipping times (Last updated June 25.):
Parcels to the UK typically arrive within 4-9 business days.
Parcels to the US typically arrive within 5-12 business days.
Parcels to Australia typically arrive within 6-12 business days.
Parcels to Canada typically arrive within 7-15 business days.
You will receive 5 sanitary sponges with the product. These are to make sure no gunk is sucked into the machinery. The sponges are easily put inside the machine, beneath the outer suction opening. hey should last a very long time and don't need to be changed every time. They can also be washed, if done thoroughly. Should you still need new ones, you can always contact support.
You will revive three rubber bands, with the product. These make sure everything sits properly. When you receive the product, these rubber bands will already be placed accordingly. The rubber bands is therefor only for replacement purposes in case one should break (although they almost never do. They work by creating friction between the different parts, making sure everything sits tight, so you can easily switch between the different beauty heads.
In case you should run out of sanitary sponges / lose a beauty head / anything else, you can always contact our support team here and they'll send you whatever you need for a few dollars (just to cover shipping).
If you love the Cleanser like so many others, please feel free to leave a review on the product page. Scroll to the bottom till you see "Reviews". Don't forget to add a picture!
Our two bestsellers, the Comforth Cleanser, and the Microdermabrasion Kit, might seem very similar, but the difference is quite significant.
While the Comforth Cleanser is used to quickly and efficiently suck out blackheads and other impurities, the Comforth Microdermabrasion Kit uses the proven clinic treatment known as microdermabrasion - Tiny crystals paired with strong suction purifies and removes the outer dead layer of skin, which in turn promotes collagen production, giving you a variety of skin benefits.
See our comparison of the two products below:
|Price||$60 (Summer Sale $29.95)||$119.95 (Summer Sale $89.95)|
|Function:||Sucks out impurities||Certified Microdermabrasion|
(Removes top layer of the skin to promote new cell growth)
|Skin benefits:||Blackhead + Whitehead Removal||Induces collagen production, which has the following benefits:|
Smoothens fine line & wrinkles, heals acne scarring,
restores uneven skin tone & texture, fights hyperpigmentation, smoothens and brightens skin
|Features:||3 Levels of suction. 5 different beauty caps.||4 Levels of suction. 3 different beauty caps.|
|Applicabilty||Primarily the nose, or whereever blackheads are present||The entire face, and neck as well. Can also be used on the back to help with "bacne"|
|Results timeframe||Short term results (removes impurities instantly, but removing all blackheads/whiteheads completely will take a few uses).||Short term + Long term results (Microdermabrasion gives the skin an instant uplift, but the more deeper skin concerns (scarring, wrinkles etc.) will improve with long-term once-a-week usage.|
|Shipping||5-15 business days (YunExpress)||4-7 business days (DHL Express)|
Have questions not answered in this FAQ?
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